2 things before I spend any real time typing; 1) are you really interested in getting it sorted out, or is this just going to be a waste of typing time, and picture posting? 2) have to tried contacting Amazon for a replacement? Generally their return policy is very good, and fast. I did just go through something similar with someone else, and in the end it did turn out to be a manufacturing flaw. The very first one i have actually seen in all these years. 99.9% f the time, it is something simple.