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dixieart.com

Discussion in 'Retailer Shout-outs' started by tatertatum, Sep 13, 2014.


  1. tatertatum

    tatertatum Guest

    Has anyone ordered from them I'm wondering if they send an email when they ship. They took out money but no emails yet.
  2. Been years. I had horrible service from them a few years back. Also similar situation as you, I bought a micron from them, no email and didn't show up for almost 2 months.
  3. Boltcase

    Boltcase Guest

    I ordered from them once (key word > once), no e-mail confirmation or tracking or nothin. It was a cross your fingers and hope for the best scenario. I shouldnt bad mouth but it was not up to par with other companies. I did recieve my item pretty quickly though, it was just the not-knowing that drove me nuts.
  4. tatertatum

    tatertatum Guest

    Thanks I think this will be my last time as well I like to know when I spend a few hundred dollars when my items ship. Who do you recommend for my future purchases?
  5. MeeshellMP

    MeeshellMP Goddess Queen of carts Staff Member Mod

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    I use Chicago Airbrush Co. Awesome place, orders are right on time, with email confirmation. I order from them, cause I get it within 3 days, where as, coast air, takes a week.
  6. tatertatum

    tatertatum Guest

    well I think I'm in the same boat immortal its been the two weeks+ I've called them and left messages e-mailed numerous times with no response. right now I'm looking at contacting BBB and reporting them. I wish there was a way to stop resellers like this from doing business. I think I'll look into seeing what I can do to put a cease and desist order on there web sight.
  7. Boltcase

    Boltcase Guest

    That really sucks Tater, hope it gets resolved easily. Too bad some of these companies dont realize how easily a bad review can carry through the internet. They coulda lost tons of business just from peeps reading this little thread...its a shame :(
  8. CALz AyrWKz

    CALz AyrWKz Air-Valve Autobot!

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    I agree with Meesh. Chicago Air. Coast Airbrush is also good, but like Meesh said, my orders take a week to arrive.
  9. I honestly didn't know they were still around, or how.
  10. The week is standard for them, they said it's because of the chemicals being shipped. They have to go through multiple checks and red tape on the way to you. I once offered them $300 to overnight some stuff and they said they can't and this was why. Drugs and bombs can potentially be made from some of the chemicals they sell.
  11. CALz AyrWKz

    CALz AyrWKz Air-Valve Autobot!

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    I can understand that.. but shouldn't it be the same for all suppliers in the States? Or, is it because of CA laws?
  12. I'm assuming it's the cali laws, they are very strict about everything. Hell just about any chemical in anything now is known in the state of California to cause cancer... makes me never want to go to cali lol
  13. Part of the reason so much business has left cali
  14. spazticchild

    spazticchild Guest

    I am local to Dixie art. I stop on in to get supplies. Don't like ordering from them mail wise. Alot of times, if you order from them, they turn around and order and have it shipped from the dealer. Had ordered some badger parts, took a week and a half. Because it was sent from badger.
  15. tatertatum

    tatertatum Guest

    I think that's the problem they sent my order to ken with badger and he is probably backed up. But still an email or returned call saying hey sorry badger is on back order. would make me feel better but to not respond to emails or return calls to me make me feel like they are saying F*#% !@# we have your money so we don't care so P^$$ off.
  16. spazticchild

    spazticchild Guest

    Yup... Exactly.
  17. Yeah it seems like they are a middleman to everything when you could just go to the original source. Badger is usually a good wait because they seem to be made to order and not mass produced after quality issues.

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