The brush you have is very similar , if not the same as my point zero pz360.
It's basically a kit.
If you're willing to take the time to tune it in or essentially finish building it, then it's actually a pretty good brush.
I like mine a lot.
If you need it to just work. I'd suggest returning it now and putting the money toward something else.
For another $30 you can skip this part and get a badger 150 or even a neo or something.