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Trouble with order from Chicago airbrush

Discussion in 'Retailer Reviews' started by jared pittman, Jan 21, 2017.


  1. Vladimir

    Vladimir Detail Decepticon!

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    I would advise not to wait for the other part responses. You will never receive them. None of my messages were replied and started dispute was ignored! Man, started DISPUTE on PayPal! I got one ridiculous message only after transferring the dispute into a claim.
    It was PayPal stuff who made the decision on my money refund, not the seller. Do not wait anything from him. Just put a claim. The faster you do this, the faster you'll have your refund.

    Here's the thread http://www.airbrushforum.org/threads/chicago-airbrush.17986/#post-270370
  2. jkj2000

    jkj2000 Young Tutorling

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    Incredibly, I received my order today, from out of the blue. Maybe they're trying to set up shop again, I don't know, but I'm just glad I don't have to do a paypal dispute.
    JackEb likes this.
  3. Jurien72

    Jurien72 Have Airbrush - Will Travel!

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    How long ago did you place the order?
  4. JackEb

    JackEb The Dragon Hunter Staff Member Admin

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  5. jkj2000

    jkj2000 Young Tutorling

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    Ordered on Apr 15th, the shipping label indicates it was shipped Apr 25th.
  6. MeeshellMP

    MeeshellMP Goddess Queen of carts Mod

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    Im still waiting on parts from...what February? Lmao!! The pricks
  7. JackEb

    JackEb The Dragon Hunter Staff Member Admin

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    lol
    maybe they saw your name and went 'Nope'
    basepaint likes this.
  8. MeeshellMP

    MeeshellMP Goddess Queen of carts Mod

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    Oh without a doubt on that one!! Lmfao!
  9. Jurien72

    Jurien72 Have Airbrush - Will Travel!

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    Yeah me too! Several phone calls... oh it'll be shipping out next week... of 2035?
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  10. astrix

    astrix Young Tutorling

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    I have an incomplete order from them from april 9th and they will not respond to
    my e-mails and their voicemail says mailbox full after leaving them numerous
    voicemails.i wonder if I can still file a paypal dispute?
  11. JackEb

    JackEb The Dragon Hunter Staff Member Admin

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    always worth a try, they can only say no
  12. astrix

    astrix Young Tutorling

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    it's only 2 bottles of paint so I won't get worked up over it, but I would like to
    order from them again, but cannot do that unless they resolve to my satisfaction.
    take it as a learning experience I guess.
  13. JackEb

    JackEb The Dragon Hunter Staff Member Admin

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    honestly you would be better dealing with Coast airbrush. Chicago are a bust from everything I see
  14. astrix

    astrix Young Tutorling

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    I agree, I think i'll order from coast next time.life's too short to get upset about little things;)
  15. MeeshellMP

    MeeshellMP Goddess Queen of carts Mod

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    Do NOT order anything from Chicago Airbrush. All airbrush companies, and paint companies have STOPPED sending them inventory. Hes still taking $$ and NOT sending any product.
  16. Vladimir

    Vladimir Detail Decepticon!

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    You have 180 days after the day of the transaction to start the dispute. Just follow the steps on PayPal, it's easy. More likely, you'll have your refund as I had.
    Other things concerning dealing with CAS are said above in many posts.
  17. astrix

    astrix Young Tutorling

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    I cheked with paypal and looks like I have until October to file a claim, but what they
    didn't send was part of a set and I don't feel like boxing it up and sending it back to them
    unless I request a partial refund for the cost of the bottles they shorted me.i may check
    into that.it's not the cost that bothers me, just the way this guy is doing business.
    JackEb likes this.
  18. Vladimir

    Vladimir Detail Decepticon!

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    So, you're right - partial refund.
    Send him photos of what you got, the transaction # and the message with the order you've paid for them. Start a dispute. He'll have to respond to PayPal on this. I don't think they will live your money with him, partial refund will be yours as it should be. In a couple of weeks you'll have your money back. It's so long as the guy is not agree to send your money back and PayPal stuff make decision on the dispute;) Normally, responsible seller immediately makes a refund on the ordered goods you've paid for that are not in stock (sometimes it happens), you don't have even to say about it. It's something different to not responded e-mails etc!
    More likely you'll have the refund than the couple of missing bottles.

    The way the guy is doing business bothers kinda a lot of people:)
  19. Milesshawn

    Milesshawn Double Actioner

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    I finally received my order after 3 months. At least I didn't loose my money! But I will not order from them again, even if the open as a new business!! Good luck to all of you. I hope they send your product!


    Sent from my iPhone using Tapatalk
  20. countess

    countess Gravity Guru

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    Chicago Airbrush and Genesis have closed down.

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